Standards
Before we can sell a piece of equipment, standard system or custom configuration, we need to understand how, where and by whom the equipment is to be used. Our experienced executive team and product managers consults with clients to set standards for:
- Videoconferencing Equipment and Accessories
- Custom Room Design and Integration
- Secure Network Configurations
Integration
There are a rather large number of videoconferencing “sales” companies that would just as well sell you equipment they want to move, whether you really need it or not, and not worry much about how it’s configured as a total ROI driven solution. That’s not our approach. Our knowledgeable and responsive project managers work with your team to:
- Coordinate Vendor Involvement
- Perform and Oversee System Installation
- Handle Migration Paths and Upgrades
See Case Studies
Training
Our job is far from over once we have your system in place. There are too many systems being under utilized due to lack of knowledge about useage. So that this does not happen to you, our veteran staff will work with your organization to develop and/or implement:
- End user training
- Ongoing training
- Ad-hoc training
- Train the trainer
- Administrators training
- Grant writing training (for government funding acquisition)
Support
Because needs change and things happen, the system that is ideal today may not be ideal and working perfectly forever. Therefore, we stand behind the quality of our products we sell and configure, providing unrivaled support and assistance in the following areas:
- Multi level
- Single point of contact
- 24*7 ad-hoc phone support
- Escalation
- Service & maintenance
- Outsourcing and Managed Services
- Rental Facilities
- Direct response maintenance (NET Technology.com – Ron may be partnering with them)
- Leasing
- Consulting
- Network Assessment
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